Privacy Policy

Last Updated: September 27, 2026

ZA Ventures LLC DBA Upstream Leads ("Upstream Leads," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit upstreamleads.com, communicate with us, or otherwise interact with our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Business information
Information submitted through website forms, chat widgets, scheduling tools, or other communication methods
Information relating to your request for products or services
Communications between you and Upstream Leads

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Provide information about our services
Connect individuals with relevant service providers when requested
Communicate regarding appointments, inquiries, or services
Provide customer support
Operate, maintain, and improve our website and services
Analyze website performance and usage
Prevent fraud, abuse, or security incidents
Comply with applicable laws and legal obligations

3. Disclosure of Information

We may disclose personal information to vendors, contractors, technology providers, and other service providers that perform services on our behalf.

When you request information, quotes, estimates, or services that may be provided by another business, we may provide information necessary to facilitate that request to an appropriate service provider.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, users, or others.

Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in information and consent are not sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.

Consent to receive SMS messages from Upstream Leads applies only to communications from Upstream Leads and is not transferable to another organization.

4. SMS Communications

If you expressly consent to receive text messages from Upstream Leads, we may send messages related to your inquiry, requested services, appointments, service updates, follow-ups, or marketing communications, depending on the consent you provided.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Your wireless carrier is not responsible for delayed or undelivered messages.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate our website, understand website traffic, improve functionality, and measure the effectiveness of our marketing.

Your browser may allow you to block or delete cookies. Some website functionality may not operate properly if cookies are disabled.

6. Service Providers

We may use third-party service providers to support our website and business operations, including providers of website hosting, communications, scheduling, analytics, customer relationship management, and other infrastructure.

These providers may process information on our behalf where reasonably necessary to provide their services.

SMS opt-in data and consent are excluded from sharing with third parties for their own marketing or promotional purposes.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, resolve disputes, comply with legal obligations, and enforce agreements.

9. Your Choices

You may request that we update or correct certain personal information by contacting us.

You may unsubscribe from marketing emails using the unsubscribe mechanism contained in those communications, where applicable.

For SMS messages, reply STOP at any time to opt out. Reply HELP for assistance.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of those services before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of our website following an update constitutes acknowledgment of the revised Privacy Policy.

13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, contact:

Upstream Leads
17505 Telge Rd, Ste 102 #257
Cypress TX 77429
United States

Email: [email protected]
Phone: (832) 224-5154
Website: upstreamleads.com